As businesses race toward digital transformation, AI is no longer just a trend—it’s the engine driving operational efficiency, smarter service delivery, and competitive edge.
🚀 Enter ServiceNow’s New Generation of AI Agents, purpose-built for banking, technology, telecom, public sector, and enhanced for healthcare and manufacturing. These industry-specific agents are not generic bots—they’re intelligent digital teammates designed to:
✔️ Automate complex, high-volume tasks
✔️ Improve resolution times
✔️ Enhance compliance and consistency
✔️ Elevate employee and customer experiences
🔐 Banking: Fighting Fraud with AI
Credit card disputes are rising—now topping $11B annually in the U.S. ServiceNow AI Agents, developed with Visa, streamline dispute resolution and detect friendly fraud before it drains resources—saving both time and money for banks.
🌐 Technology & Telecom: From Billing to Network Resilience
AI Agents for service providers now:
📡 Monitor customer health & risk
📊 Resolve billing disputes
⚙️ Triage network incidents
CSMs receive real-time alerts, not static dashboards—enabling proactive, scalable customer success.
🏛️ Public Sector: Smarter, Faster FOIA Processing
Government agencies gain intelligent agents that automate fee calculations, apply exemptions, and flag inconsistencies—ensuring faster, fairer access to public information while freeing staff for high-value work.
🏥 Healthcare: Seamless Care Coordination
AI-powered operations improve collaboration between IT and care teams. Whether logging a support issue or tracking medical device fixes, hospitals move faster and more effectively—right from within their EMR systems.
🏭 Manufacturing: Precision at Scale
Manufacturers and their partners now benefit from automated warranty and claims management, enhanced collaboration, and over-the-air software updates—thanks to a new partnership with Aptiv.
👉 AI is only as powerful as the platform it’s built on. With the ServiceNow AI Platform, enterprises get intelligent workflows, connected systems, and real-time insights tailored to their industry.
📖 Read the full article here:
https://lnkd.in/epykwnhk
🤝 Need help implementing ServiceNow AI in your organization?
The Reddytec team is here to guide you every step of the way.
