A leading digital financial services company, USA

ServiceNow

Implementation of CSDM in a full scale
• Remediating departments, locations, contracts, and products (Establishing of Foundation data of CSDM)
• Configuration of ITOM Visibility (Implementation of Crawl stage of CSDM)
• Creating Service Portfolio, identifying Service Offerings, configuring Dynamic CI groups (implementation of Walk stage of CSDM)
• Identifying Business Services (implementation of Run stage of CSDM)
• Guidance on ITSM implementation